Return & Exchange
- Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- To complete your return, we require a receipt or proof of purchase.
- Please do not send your purchase back to the manufacturer.
- There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- in case of damaged/defective products, refunds will be initiated through the same mode as the payment within 10 working days.
- Please note by purchasing from Kosh you as the buyer agree to our shopping terms, conditions and policies.